Business
Ask what happens after what happens
Business · 2 min
Ask what happens after what happens
First-order thinking stops at the obvious result. Second-order thinking asks what the result invites next.
A discount raises sales this month and trains customers to wait. A hire solves a bottleneck and creates a management load. A public metric focuses a team and quietly discards unmeasured work.
Before a decision, write two columns: immediate effect, later effect. If the later column is empty, you have not finished thinking.
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