Business
Advantage is often dull
Business · 2 min
Advantage is often dull
Durable business advantage rarely looks clever in a slide. It looks like switching costs, a distribution habit, a cost structure others cannot copy without pain, or a reputation that took years of uneventful reliability.
Chasing novelty is easier than becoming the least painful option in a category. Customers pay for the second thing more often than founders admit.
If your strategy requires everyone to notice how original you are, it is a campaign, not a moat.
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